Job Description

Job Description

Job Description

Description:

The Duquesne Club is among the most recognized private city clubs in the United States and internationally. We provide our members and guests with social, business, and recreational experiences marked by superior service and exceptional personal attention. We are currently seeking a dedicated, career-driven Assistant Manager for Health & Fitness to join our talented fitness team in delivering extraordinary experiences to our members. The hours of this position would be mid-shift from 12:00pm - 8:00pm.

Position Summary:

Health & Fitness is a 38,000 sq. ft. facility (private club) with 550 members. A beautiful and well-maintained facility in downtown Pittsburgh, catering to executive level business clientele, who are accustomed to personal service delivered at 100% satisfaction. The club features 2 squash courts, massage rooms, Pilates, indoor cycling studio, exercise studio, golf simulator, a barber shop, a dining room and three administrative offices.

At the Duquesne Club, you will work alongside a passionate team of professionals. This position acts as the assistant manager for Health and Fitness. Assisting the Director in maintaining the high standards of service, programming, safety and cleanliness of the Club. Manage and trains staff in a variety of roles—exercise technicians/specialists, locker room attendants, laundry attendants, barber, and front desk personnel. One will build a rapport and be the liaison with the Independent Contractors--personal trainers, massage therapists, Pilates instructors and class instructors. One will also assist the Club in attracting new members and the retention of existing members.

Key Responsibilities:

· Assist and oversee daily operations of fitness center and its various outlets/programming.

· Responsible for overseeing all staff and ensuring all policies and procedures are followed.

· Assist in all areas of General Administration as determined by manager (relief work, vacation, sick time, emergencies, etc.)

· Be accessible and visible to membership.

· Respond to emergencies. Learn procedures to assist with medical and building emergencies, i.e., fire, security, etc.

· Responsible for recruiting, coordinating the schedules of Independent Contractors for group exercise instructors and other services, i.e., massage therapist, nutritionist, etc.

· Inventory supplies and order as needed.

· Works together with Director of Communications to provide information to Members.

· Keeps members informed and engaged by decorating bulletin boards with fitness related information, recipes, tips, etc.

· Instruct a weekly class for the members.

· Assist in planning of members’ activities inside and outside of the club.

· Conduct tours to perspective members, etc.

· Attend educational programs related to fitness.

· Perform the responsibilities of the Director of Health and Fitness in their absence.

· Be knowledgeable of Club rules, by laws and general operations to handle member inquiries and enforce accordingly.

· Be knowledgeable of the building, dining rooms, corporate suites, facilities, etc. so that accurate directions may be given.

· Be knowledgeable of the Duquesne Club’s location and its surrounding areas should anyone ask for directions or information regarding the city’s transportation systems, current and daily event happenings, i.e., sporting, social functions, etc.

· Bring issues that arise to the attention of Management. Complete administrative paperwork necessary and forward to Supervisor.

· Observe grooming and personal hygiene standards, rules of conduct, policies and procedures established for the Duquesne Club.

· Attends Club meetings/trainings as assigned.

· Ensures that all safety, emergency procedures, OSHA standards, worker’s comp procedures are practiced. Reporting any hazards or injuries to their supervisor or human resources.

· Must be respectful of other employees and help out when requested. Team work is important, together everyone achieves more.

· May be required to perform any related duty as requested by management.

Requirements:

· A strong fundamental knowledge of Exercise Science.

· Physical strength and capability to lift 30 pounds as well as physical strength to pull/push equipment as needed.

· Physical ability to stand/walk for entire shift, as well as bend, twist, stoop, kneel, reach.

· Ability to withstand various degrees of temperature during your shift.

· Ability to learn Club rules regarding members and guest privileges while being courteous and tactful when enforcing them.

· Ability to actively listen to others and responds verbally to their request in a professional, effective and tactful manner.

· Ability to read, write, and verbally communicate effectively and professionally.

· Sufficient memory retention to recall members & guests names and preferences.

Qualifications:

Educational Requirements: Bachelors degree

Preferred: Graduate Degree

Member-Focused Environment:

All staff at the Duquesne Club are expected to maintain a friendly demeanor, greeting members with a smile and addressing them by name. Going the extra mile to meet and exceed members’ expectations is part of our standard of service. As a conservative and prestigious environment, professionalism and attentiveness are essential qualities for success.

Why Work for the Duquesne Club?

The Duquesne Club offers one of the most comprehensive benefits packages in the Pittsburgh area:

• Medical Insurance: Competitive monthly co-premium payroll deduction.
• Health Reimbursement Account (HRA) and Flexible Spending Account (FSA) options.
• Vision, Dental, Short-term and Long-term Disability, Life Insurance –provided at no cost to employees.
• Paid Time Off (PTO) and 401(k) with annual fixed contribution and match.
• Employee Assistance Program (EAP) and partnership with a local gym for discounted memberships.
• Supplemental Insurance Packages through Colonial Life and Pet Insurance.
• Complimentary Employee Dining Room

The Duquesne Club fosters a welcoming and collaborative work environment. We take pride in being recognized as one of the top city clubs in the country, and we encourage motivated individuals to apply and become part of our team.

Please note: From time to time, the Duquesne Club reviews and updates its benefit programs and reserves the right to modify or discontinue them at its discretion.

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