Job Description

First Entertainment Credit Union is seeking a SVP, Chief Technology & Data Officer (CTDO) to lead the execution of a multi-year technology and data strategy that enables scalable growth, modern digital member experiences, and a secure, resilient technology environment.

The CTDO serves as the first line of defense for technology and cyber risk, owning and operating the enterprise technology environment, including architecture, engineering, system design, and technical security execution. This role owns enterprise architecture, software engineering, and platform delivery to modernize core systems, ensure integration readiness, reduce technical debt, and deliver secure, high-velocity omni-channel solutions.

The CTDO partners closely with Enterprise Risk Management (ERM), which owns cybersecurity and information security program strategy and independent oversight as the second line of defense, ensuring strong governance, regulatory confidence, and clear accountability.

This role is a key member of the Executive Leadership Team and reports to the President & CEO. The targeted pay for California is between $285k and $350k.

Work location

This role is hybrid in Hollywood, CA.

Responsibilities

Strategic Technology & Digital Transformation

• Define and execute a 3–5 year enterprise technology and data roadmap aligned to business strategy.
• Own enterprise technology architecture, engineering, and system design to ensure a scalable, secure ecosystem.
• Modernize core systems, digital platforms, and integration architecture to support omni-channel member experiences.
• Lead enterprise technology and data governance, prioritization, and investment discipline.
• Reduce technical debt, increase system resilience, and decrease vendor dependency.
• Oversee internal and partner-led software development using modern, secure engineering practices.

Data Intelligence & AI Innovation

• Establish data as a strategic enterprise asset for decision-making and operational efficiency.
• Lead enterprise data architecture, governance, quality, and accessibility.
• Enable responsible AI, machine learning, and advanced analytics adoption with appropriate controls.
• Drive automation (RPA and intelligent automation) to eliminate manual work and operational friction.
• Partner with People & Culture to enable a data-informed, high-performing, remote-ready workforce.

Technology Risk, Security Execution & Resilience (1st Line of Defense)

• Build, operate, and secure the enterprise technology environment as the first line of defense.
• Execute technical security controls across infrastructure, applications, data, and integrations.
• Serve as the business and control owner for technology risks.
• Lead technical incident response, disaster recovery, and business continuity operations.
• Partner with ERM, Audit, and Compliance to support independent oversight, examinations, and audits.
• Provide clear reporting on technology risk posture, incidents, and remediation status to executive leadership and the Board.

Leadership, Governance & Talent Development

• Build, lead, and inspire a high-performing, inclusive technology and data organization.
• Establish clear career pathways, leadership development, and succession planning.
• Promote a culture of accountability, innovation, and continuous improvement.
• Champion modern collaboration tools and practices that support a hybrid and remote-ready workforce.

At First Entertainment, your role and every role are essential to our Mission [We build lifelong financial relationships with the people in entertainment based on a deep understanding of how they live and work], Core Values [Members First + Ownership + Integrity + Innovation + Inclusivity + One Team], and we expect you to uphold them.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field required; MBA preferred.
• 10+ years of progressive technology leadership experience, preferably as a CIO, CTO, or VP of Technology.
• Experience in financial services, credit unions, fintech, or other regulated industries.
• Proven success leading enterprise technology modernization, cloud-native engineering, and system integration initiatives.
• Demonstrated experience operating secure technology environments and partnering with ERM on cybersecurity oversight.
• Experience leading large-scale system conversions (e.g., core banking, ERP, CRM).
• Strong ability to translate complex technical risks and investments into business value.

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