Job Description

Benefits: 401(k) Competitive salary Paid time off About Us Custom Print Graphics (CPG) is a large-volume contract screen printing and embroidery shop serving some of the nation's most recognized brands. We're growing fast, scaling our systems to meet high demand, and delivering consistent, high-quality decorated apparel — on time, every time. The Role We're hiring a Shipping & Receiving Manager to own all inbound and outbound logistics in our high-volume production facility. You'll make sure materials arrive, get checked in, and reach the right production teams on schedule — and that every finished order ships accurately and on time. This isn't just a "move boxes" job. You'll be building and refining the systems behind how we receive, store, stage, and ship. If you've ever walked into a warehouse and immediately seen five things you'd fix, this role is for you. What You'll Do Inbound Receive and check in all incoming goods against purchase orders; flag shortages, damages, and discrepancies immediately Organize and stage materials so screen printing, embroidery, and heat press teams have what they need, when they need it Build and maintain tracking systems for materials from arrival through production handoff Outbound Oversee packing, labeling, and shipping of all completed orders — accuracy and presentation matter Coordinate with carriers (UPS, FedEx, freight) on pickups, issue resolution, and cost management Ensure every shipment meets customer expectations and ships on schedule Systems & Process Develop and refine SOPs for receiving, inventory management, staging, and fulfillment Coordinate with production managers to align logistics with daily and weekly production schedules Maintain clean, organized warehouse and storage areas that support efficient workflow Track performance and identify bottlenecks before they become problems People Train and supervise shipping/receiving staff on procedures and best practices Communicate clearly across departments — production, sales, and leadership all rely on logistics running smoothly What We're Looking For 1+ years in shipping & receiving, warehouse operations, or logistics management (decorated apparel or printing industry experience is a strong plus) Strong organizational skills and a sharp eye for detail - you catch what others miss Experience creating or improving SOPs and operational workflows Familiarity with shop management or order tracking systems - Shipstation experience highly valued Clear communicator who can coordinate across production, sales, and leadership teams Comfortable in a fast-paced, high-volume environment where priorities shift daily Physically able to lift and move boxes of apparel and supplies as needed Why CPG? Direct impact — your work keeps the entire operation moving and directly affects customer satisfaction Build something — shape and optimize our shipping & receiving systems as we scale Competitive pay with room to grow as the company grows Collaborative team that values operational excellence and rewards people who take ownership

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