Dynamics CRM – Business Analyst (Full Time) Full-time First IT Solutions Required Technical Skill Set Must-Have Very proficient on CRM Business Processes in Sales Force Automation , Marketing automation and Service management functionality Extremely good understanding of Microsoft Dynamics CRM 2011/2013 product ( entities , workflows and configuration ) Excellent in communication, documentation and articulation skills Experience of functional analysis, gap-fit analysis and functional support Analyse client’s business requirements for CRM, perform Fit-Gap analysis and present functional solutions Prepare and maintain Functional Requirements document and Functional design document Coaching and guiding the development team on requirements and functional aspects Functional testing of the implemented CRM system Provide end user training Ensuring excellent Customer Satisfaction from Requirements and CRM Functional perspective Job Status: Full Time Share the Profiles to mdanish(at)1stitsolutions.com Contact: 703-349-1004 Keep the subject line with Job Title and Location #J-18808-Ljbffr TecTammina
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