About Us ✨At Children’s Happy Teeth, we believe every child deserves a bright, healthy smile — and every parent deserves a smooth, stress-free experience. With multiple offices across Southern California, our mission is to make dental visits fun, friendly, and easy to schedule. We’re looking for a Call Center Agent who shares our passion for excellent customer service and enjoys helping families every day. Job Overview As a Call Center Agent, you’ll be the friendly voice our patients hear first! You’ll handle incoming and outgoing calls, assist with scheduling and rescheduling appointments, route calls to the correct office, and answer basic questions about our services. This role is perfect for someone who is detail-oriented, patient, and tech-savvy — and who loves helping people! Key Responsibilities ✅ Answer and route incoming calls promptly and professionally Use multiple software platforms to manage calls, calendars, and messages Assist with scheduling and patient inquiries for multiple office locations
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