Job Description

Billing Team Lead

The Billing Team Lead is responsible for overseeing and managing the billing operations of a company or department. They lead a team of billing associates and ensure accurate and timely invoicing, payment processing, and reconciliation. The Billing Team Lead collaborates with other departments such as facilities and residents to resolve billing issues, implement process improvements, and ensure compliance with billing regulations and policies. They also provide training and guidance to team members. The role requires strong organizational, analytical, and communication skills, as well as a thorough understanding of billing systems and procedures.

Roles and Responsibilities

• Processes insurance claims and resolutions timely.
• Completes insurance verifications.
• Reconciles facility census changes.
• Answers billing phone calls and questions and follows up as necessary.
• Monitors daily workflow and adjusts schedules as needed.
• Collaborates with the Business Office Manager on providing documentation for audits.
• Partners with facilities, health care professionals, and billing staff to close unresolved billing issues.
• Assists the Business Office Manager and Billing Associates on end of month close activities.
• Assists with onboarding employees and special projects as needed.
• Supports location, departmental goals, and the overall objectives of the Company.
• Other duties as assigned.

Qualifications

Education: High School / GED

Experience: 3-5 years

Licenses and Certifications: CPHT preferred

Physical Requirements

Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.

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