Job Description

Territory Manager

Now is the best time to join Johnstone Supply. As our new Territory Manager, you will be the face of our organization to our customers; our customers are professional certified Technicians and Contractors who come to Johnstone for our product selection, expertise, and quality service. Johnstone is growing, and so can you.

We are seeking a dynamic seller to drive long-term growth across a portfolio of HVAC dealer accounts. It is ideal for a sales professional who excels at both relationship management and identifying potential customers. You will be responsible for optimizing profitability within your territory, expanding our customer base, and forming strategic partnerships that position Johnstone as the preferred HVAC solutions provider for residential and light commercial HVAC dealers in Fayetteville market.

A day in the life:

• Develop and implement a comprehensive territory business plan that aligns with company growth objectives.
• Manage and grow sales within an assigned geographic territory, consistently achieving and exceeding revenue and profitability targets. Needs, provide insights, and adjust programs accordingly. Acts as a trusted advisor.
• Maintain and deepen relationships with new and existing contractors through consultative selling.
• Identify, develop and execute strategies to penetrate new accounts and increase share-of-wallet with existing customers.
• Prepare and present regular reports on territory performance, business development initiatives, and growth forecasts to management.
• Drive effective solutions for assigned accounts by collaborating closely with internal partners, ensuring exceptional service and seamless client experiences.
• Collaborate with supplier partners and internal teams to provide ongoing education and support to customers, ensuring they fully leverage our products and services.

What we're looking for:

• At least 3-5 years of direct sales experience: is required, but this experience can come from a variety of different work experiences or educational background.
• A High School Diploma or General Education Diploma (GED) is required.
• Must maintain a valid driver's license, and maintain a professional personal appearance
• HVAC-R Industry & Technical Knowledge: Knowledge of HVACR wholesale distribution, customer business operations, and profitability factors. Understanding of internal company operations, programs, and differentiators. Basic mechanical aptitude (helpful).
• Sales & Analytical Skills: Ability to develop customer expansion strategies and sales forecasts; skill in identifying high-value opportunities and uncovering business potential; skill in diagnosing problems and linking solutions to customer needs.
• Communication & Interpersonal Skills: Strong listening, questioning, and two-way communication skills; ability to present programs professionally; ability to influence, negotiate, and drive customer decision-making; skill in adapting to different personalities and diplomatically addressing issues.
• Organization Skills: Ability to prioritize tasks and manage time effectively; skill in executing and implementing sales programs; ability to coordinate with stakeholders; experience using tracking systems to manage follow-ups and action items.
• Software & Systems Skills: Proficiency in CRM software, Excel, Word, PowerPoint, Outlook; ability to use data tracking, presentation, and Point-of-sale software.

We're also interested in hiring a great candidate that holds these values so we can further build a strong company culture:

• Safety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely.
• Customer Focused: Take the perspective of those we serve, anticipate their needs, and responding quickly.
• One Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team.
• Own It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity.
• Innovate: Embrace and create change that drives continuous improvement and customer-valued solutions.

At Johnstone Supply, we recognize that our employees' growth, well-being, and success drives the company's success. We offer a competitive wage, in addition to health and wellness benefits including customizable plans for medical, dental, vision coverage, and options for alternative care. We provide the resources you need to take charge of your well-being, including:

• Paid Time Off (PTO) – 3 weeks of PTO for individual contributors and 4 weeks for leaders
• Safe Harbor 401(k) – 100% employer match up to 5% of base pay and immediately vests
• Holiday pay – we recognize and pay our employees for 7.5 holidays per year
• Employer subsidized medical, dental, and vision plans.
• Employer paid life insurance and long-term disability
• Voluntary short-term disability, accident and critical illness insurance
• 24/7 Access to virtual care/telehealth options, and Parental Time Off
• Flexible spending accounts (FSA)
• $100 wellness reward for completing annual health check-up
• Employee Assistance Program (EAP) for you, and your family
• Coverage for chiropractic, acupuncture, and massage therapy services
• Tuition reimbursement, up to $5,250 per year
• Employee referral bonus program – earn up to $4,000 per year
• Employee service milestone recognition program
• Employee discounts on products & retail discounts
• Variety of incentive plans for employees
• Bi-weekly pay days on every other Friday
• Opportunity to apply for the John M Shank Memorial Scholarship Fund, available to both Johnstone employees and children of employees
• Competitive base salary plus commission/bonus structure

We understand that our employees are the cornerstone of our success. Our commitment to continuous improvement & investment in our people is only matched by our commitment to superior customer experience.

Johnstone Supply is North America's leading wholesale distributor of HVACR equipment, parts, and supplies. Over the last seven decades Johnstone has grown into the industry leader with over 450 distributor branches and 6 distribution centers throughout North America resulting in over $4 billion in annual sales. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell, Emerson, Johnson Controls, Google, and Fujitsu, to provide contractors with world class products, technical expertise, and quality service.

EOE & E-Verify Participating Employer.

Job Tags

Bi-weekly pay, Base plus commission, Temporary work, For contractors, Work experience placement, Immediate start, Work from home, Flexible hours

Similar Jobs