Job Description

Sustainable Fashion Key Holder

Crossroads Trading, a popular clothing resale shop with stores throughout the country, is looking for full-time and part-time Floor Supervisors! Are you fashion obsessed and want to learn more about buying, merchandising, customer service and trend forecasting, all while working with a team of fashion lovers just like you? If so, this may be the job for you.

Responsibilities - Actively participating in staff management and solutions. - Training and supervising staff. - Assisting Store Manager with store operations - Providing outstanding customer service and problem solving any issues that arise. - Working at the Point of Sale (POS) counter and handling all sales-related tasks, including operating POS software, counting cash, making change and providing customers trade cards for the clothing they've sold. - Assisting customers on the sales floor, in the dressing room, at the register and buy counter. - Processing merchandise so it is ready for the sales floor. - Helping merchandise the store by creating window and interior displays. - Keeping the store clean and presentable. - Assisting with store security, which includes checking bags and monitoring the dressing rooms and other parts of the store. - Being a role model and leading by example.

Qualifications:

• Minimum 6 months supervisory experience in the retail industry
• Extraordinary people and customer service skills
• Open availability, including weekends
• Desire to grow within the fashion retail industry
• Mastery of sales floor support and ability to assist with store aesthetics
• Experience with store open/close process, employee training, and enforcing company policies and procedures
• Luxury/Designer retail experience
• Fashion degree and/or certificate
• Ability to authenticate merchandise
• Extensive fashion knowledge including familiarity with labels, brands, designers and current trends
• Similar industry experience (buy-sell-trade- and/or consignment experience a HUGE PLUS)

Crossroads Trading is hiring for a Sustainable Fashion Key Holder Position in Flatiron, New York City. Base pay starts at $18/hr.

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