Job Description

We are seeking a dynamic and strategic product owner supporting the implementation of an operational MDM and consolidating existing MDMs from mergers and acquistions to a new Unified MDM which will support real time customer onboarding. This role will drive the roadmap and manage the backlog of an Agile squad in standing up an operational MDM. The ideal candidate brings deep product experience in Master data management , enterprise data platforms and expertise in working with data engineering teams. This senior lead will bring a deep understanding of configurations, business rules and match merge analysis and trust scores as it relates to an MDM . This role reports into the Corporate Data Functions area supporting MDM and Customer 360 .

• Data Delivery: Lead the end-to-end delivery of scalable, high-value enterprise data products by driving agile-based execution, cross-functional collaboration, and stakeholders' alignment. Will be responsible for building roadmaps, backlog management and overall delivery.

• Data Leadership & Technical Expertise: Lead cross-functional squads including data engineers, analysts, and domain SMEs to deliver high-quality, governed, and reusable data assets on modern platforms.

• Business Partnership and Stakeholder Management: Foster strong relationships across Technology and the business taking the time to understand specific needs of the business and aligning technology strategy with organizational objectives.

• Data Product Evangelist: Fostering a culture of data ownership, literacy, and measurable value through consistent stakeholders' engagement and delivery of consumable data services.

• Data Governance: Partner with data governance team to ensure data quality, lineage, and metadata integration are embedded into every data product, supporting traceability, discoverability, and compliance with enterprise governance policies.

• Risk Management: Proactively identify, assesses, and mitigate data delivery and usage risks, ensuring adherence to internal controls, data privacy regulations and enterprise risk management frameworks.

• Bachelor's Degree and 10 plus years of experience in MDM including Enterprise Data Warehouse and Customer Analytics

  • 10+ years of experience in data products ideation, analysis and delivery within banking, financial services or regulated industries.
  • Expertise in Informatica MDM SaaS strongly preferred
  • Proven track record of writing user stories, agile data product delivery across cross-functional teams using frameworks such as Scrum, SAFe, or Kanban
  • Strong knowledge on data governance, data quality, and metadata management principles aligned to regulatory and risk/compliance standards.
  • Good understnding of modern data technologies (Snowflake, AWS, DBT, Data Warehouse, Marts etc.) and hands-on experience delivering scalable, governed data solutions.
  • Excellent communication , written and oral presentation with a proven ability to foster a culture of data literacy and accountability.
  • Excellent domain knowledge on KYC and other onboarding processes in banking as it pertains to customer mastering
  • Strong analytical and creative data analysis skills coupled with thoroughness and attention to detail is desired.
  • Action oriented change agent mentality with a strong drive for results.
  • Bachelor's or Master's degree in Business Information Systems, or related field; certifications in Agile, SAFe, or data management preferred.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at

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