Job Description

Administrative Assistant

Homewatch Caregivers an affiliate of Authority Brands Inc. is seeking a Administrative Assistant. The Administrative Assistant is responsible for supporting efficient operations within home care services by handling administrative tasks and ensuring smooth daily workflows. Key duties include scheduling meetings, maintaining records, responding to client inquiries, assisting with billing, preparing reports, supplies management, and ensuring compliance with organizational policies.

Responsibilities:

• Coordinate scheduling for meetings, events, and conferences.
• Maintain and update franchisee records, company documents, and confidential files.
• Respond to phone calls, emails, and inquiries from clients and internal teams with professionalism and care.
• Assist with billing and invoicing processes as directed by management.
• Prepare reports, forms, and correspondence to support daily operations.
• Order and manage supplies and equipment as needed.
• Support onboarding processes for new staff members.
• Ensure adherence to privacy regulations and organizational policies.

Requirements:

• High school diploma or equivalent
• Previous administrative or clerical experience, ideally in a healthcare or home care setting.
• Strong organizational, multitasking, and communication skills.
• Proficiency in Microsoft Office Suite and common office technology.
• Ability to handle sensitive information with discretion.
• Customer service orientation and a compassionate attitude.

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