Job Description

Library Assistant

Under immediate supervision, greets and assists library patrons; provides administrative support and circulation services; uses and updates computer databases; participates in community outreach and education activities and events related to library services and programs; and performs related duties as assigned. Supervision Received and Exercised Receives immediate supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff.

Examples of Duties

The job functions listed below are not inclusive or exclusive and are intended only as illustrations or examples of the various types of work that may be performed. Reasonable accommodation will be made when requested and determined by the County to be appropriate under applicable law. Some knowledge and abilities may be performed by positions at the entry (I) level in a learning capacity.

• Conducts circulation activities, including checking library materials in and out, calculating and collecting fines and fees, and explaining County library circulation policies and procedures.
• Contacts patrons regarding overdue books and materials; receives, verifies, and releases materials for on-line reserve requests; reserves library materials and notifies patrons of their availability; initiates and processes inter-library loan requests.
• Sorts books and related materials according to alphabetical, numerical, and categorical systems; collects, stacks, shelves, and re-shelves library materials; disinfects materials returned to the library prior to returning to circulation; examines, stamps and covers new books, DVD's and audiobooks.
• Processes library card applications and issues library cards; maintains records of current patron information utilizing the library automation system.
• Assists with community outreach and education regarding assigned library programs and services; participates in community outreach events; prepares related flyers and materials.
• Receives, researches, and responds to patrons' reference requests; refers questions of a more technical or detailed reference nature to professional Librarian staff or other library locations as appropriate; locates and provides requested materials and information.
• Assists and instructs patrons in the proper use of library equipment and reference sources including internet, electronic databases, and other technology devices.
• Monitors and assesses the condition of books, audio/visual, and other materials; performs minor mending of materials or refers to others for repair.
• Assists patrons with computer-related questions, including logging onto e-mail, Wi-Fi, and job sites; performs basic troubleshooting on various tablets, smartphones, and e-readers.
• Assists with a variety of literature-based and educational programs and activities.
• Performs standard office support work such as answering telephones, maintaining files, and operating computer terminals and other standard office equipment, orders office and library supplies.
• Performs related duties as assigned.

Employment Standards / Minimum Qualifications

Knowledge of:

• Policies, procedures, and functions of public library service.
• Public library information resources, information access, technology, and services.
• A wide variety of books, authors, and general reference sources.
• Business arithmetic, including percentages and decimals.
• Library classification, cataloging, and bibliographic terminology.
• Standard office practices and procedures, including the use of standard office equipment and computers.
• Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, and County staff.
• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
• Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:

• Interpret and apply library procedures and policies.
• Make accurate arithmetic computations to determine overdue fees, cash balances, and related tasks.
• Fix and mend books and other materials.
• Understand and follow written and oral directions.
• Perform a variety of technical and clerical library work with speed and accuracy.
• Perform routine clerical work, including maintenance of records, mathematical calculations, compiling information and preparing reports and other written material.
• Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
• Understand, interpret, and apply all pertinent policies, procedures, and standards relevant to the work performed.
• Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
• Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

• Equivalent to completion of the twelfth (12th) grade.
• Two (2) years of clerical experience.

Licenses and Certifications None

Physical Demands Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Standing in and walking between work areas is frequently required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds.

Environmental Conditions Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

Working Conditions Some positions are assigned work schedules which include evening and weekend hours.

Application Process

The application review process will include screening to ensure applications are complete and meet all minimum qualifications. In addition to the application, the applicant is required to complete the Supplemental Questions to further evaluate their education, training and experience relative to the required knowledge, skills and abilities for the position. Applicants must submit answers that are as complete as possible. Only qualified applicants who pass the minimum qualifications review, will be invited to the examination process which may be administered by a written examination, oral interview, or any combination of qualifications appraisal determined by the Department of Human Resources to be appropriate. The Department of Human Resources will make reasonable accommodation in the examination process for disabled applicants. If you have an accommodation request, please indicate such on your application.

Depending upon the number of applicants meeting the minimum qualifications, applicants may be scheduled for one or more of the assessments listed below. Of those passing the initial assessment, only the top 15 will move forward to the appraisal panel. Passing score is 70% out of 100% on each assessment section. If only one assessment is conducted, the weight for that assessment will be 100%.

THE WRITTEN EXAM (100%) IS TENTATIVELY SCHEDULED FOR THURSDAY, JULY 30, 2026

To move forward in the application process, you must complete an online application through our website. All job postings are also included via the TDD phone and the 24-hour job line. Please attach a copy of your unofficial transcripts (indicating when degree was awarded), licenses, and certificates to your application or your application may be considered incomplete. Resumes may be uploaded but cannot be used in place of a completed application. For an open recruitment, applicants claiming veteran's preference must submit a copy of their DD-214 form along with the application. Candidates who attain ranking on an eligible list and are involuntarily called to active duty may be considered for eligibility reinstatement upon their return.

PLACEMENT ON THE ELIGIBLE LIST: The Civil Service Commission may limit the number of qualified applicants eligible to participate in the examination process. If two or more candidates have the same total final score on an examination, they shall be ranked in order of their scores in that portion of the examination which has the greatest weight. The names of two or more eligibles having final ratings which are identical shall be grouped

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