Job Description
Leasing Consultant
Company Overview
Bellaire Multifamily is a dynamic and fast-growing property management company focused on operational excellence, resident satisfaction, and team development. We specialize in managing Class B and Class C multifamily communities, where we bring value through hands-on leadership, tailored service, and strategic reinvestment. We offer competitive compensation, training and development opportunities, and a supportive work environment that empowers employees to succeed.
Position Overview
As a Leasing Consultant, you’ll be at the heart of creating an exceptional experience for both prospective and current residents. This role combines sales, customer service, and property presentation in a fast-paced and rewarding environment. You'll help drive leasing success, support resident satisfaction efforts, and be an integral part of a high-performing on-site team.
Key Responsibilities
Leasing & Marketing
• Show and lease apartments to prospective residents, making them feel welcome and at home from the start.
• Follow up with all prospects within 24 hours to maintain strong engagement.
• Maintain accurate traffic logs and generate leasing reports to support community goals.
• Process applications and assist applicants with questions in accordance with company guidelines.
• Keep online listings and social media posts fresh and up to date.
• Support community events and prepare thoughtful move-in gifts.
• Review rental rates and make recommendations for specials or concessions.
• Collaborate with locators and outside agencies to drive traffic.
Resident & Office Support
• Provide prompt, friendly, and professional service to all residents and guests.
• Assist with preparing renewal leases and supporting resident satisfaction efforts.
• Handle incoming calls and emails with professionalism and a helpful attitude.
• Enter service requests and ensure timely follow-up with residents.
• Support the Assistant Property Manager with rent collection and invoice entry when needed.
Community Presentation
• Inspect model and tour apartments daily to ensure a polished and welcoming appearance.
• Monitor curb appeal and recommend improvements to keep the property looking its best.
• Participate in posting and monitoring signage and marketing materials.
• Offer ideas and help execute resident events and marketing campaigns including flyers, signage, and social media posts.
Required Qualifications
• 1+ years of leasing, sales, or customer service experience.
• Strong communication and interpersonal skills.
• High school diploma or equivalent required; college degree preferred.
• Proficiency in Microsoft Office; experience with RealPage or similar property management software is a plus.
• Flexibility to work weekends and extended hours as needed.
• Ability to walk the property and climb stairs during tours.
Key Competencies
• Sales-minded and driven to meet leasing goals.
• Committed to delivering excellent customer service.
• Highly organized with great attention to follow-up.
• Professional in appearance and communication.
• Collaborative team player with a can-do attitude.
Work Environment & Physical Requirements
• Must be able to walk the property daily, including stairs and outdoor areas.
• Ability to lift up to 25 lbs occasionally.
• Weekend availability required based on leasing traffic and events.
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