House Cleaning Coordinator Job at HouseLINE Cleaning and Home Services, Waterloo, IA

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  • HouseLINE Cleaning and Home Services
  • Waterloo, IA

Job Description

Job Description
The role in short


The Cleaning Coordinator keeps the team performing at its best - visiting job sites, coaching cleaners, coordinating schedules, and jumping in as a cleaner when the team needs it. You are the connective tissue between the sales team, the cleaners, and company leadership: making sure promises are kept, standards are maintained, and the right information reaches the right people at the right time.


Who thrives in this role
Systems thinker

You believe in process and take satisfaction in executing it consistently. You don't cut corners - you close loops.

Natural motivator

You build morale and earn trust. People want to meet your standard because you make them feel capable of it.

↺ Calm adapter

Last-minute callout? Schedule reshuffled by noon? You redirect and keep moving without losing composure.

Direct, not harsh

You can tell someone their work missed the mark - clearly and without drama. Feedback is a tool, not a confrontation.

Day-to-day responsibilities

  • Quality visits. Travel to active job sites to observe cleaner performance, make corrections in real time, and document outcomes in client records.
  • Admin and records. Enter performance notes, update client files, and ensure cleaners have the printed paperwork they need before each job.
  • Training and coaching. Participate in onboarding alongside leadership, own ongoing skill development for all cleaners, and provide hands-on training and support when standards slip.
  • Hands-on cleaning. Fill in as an active cleaner whenever needed - including same-day coverage for callouts - without treating it as beneath the role.
Probably not for you if...

You need a detailed hourly schedule to feel productive, avoid difficult conversations to keep the peace, prefer to stay off the tools and manage from a distance, or feel that adapting plans mid-day is stressful rather than energizing.

Requirements
  • Valid Driver's License and reliable transportation to travel between client homes across the Cedar Valley
  • Consistent availability M-F, between 8:30 a.m. and 4:00 p.m.
  • A reliable and working smart phone to download work-related apps.
  • Ability to lift up to 30 lbs, bend down comfortably, and maintain an active pace throughout the day
  • Previous cleaning experience is an asset, but not required - we will train the right person
  • Must pass a criminal background check
Benefits
  • Part time, flexible schedule with no nights or weekends; 25-35 hours per week
  • Supportive work environment with hands-on training
  • $23 - $27/hour, depending on experience and capability
  • Unfortunately, we are unable to provide health, dental or retirement benefits at this time

Job Tags

Hourly pay, Part time, Flexible hours, Weekend work

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