Job Description
Description:
Position Summary
The Director of eCommerce is responsible for the successful execution of all commerce implementations and complex support engagements within the Commerce & Omnichannel practice.
This role provides leadership for delivery governance, project health monitoring, and escalation management across the commerce portfolio.
The Director of eCommerce works closely with the Managing Director, Chief Architect, and Operations leadership to ensure projects are delivered on time, within scope, and within financial expectations.
Primary Responsibilities
Commerce Delivery Governance
Escalation Management
Implementation Standards & Methodology
Collaboration with Architecture Leadership
Presales Delivery Validation
Portfolio Performance Monitoring
Key Performance Indicators
Qualifications
Core Competencies
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