Job Description

Job Description

Job Description

Smile Concierge (Doers Wanted — We’ll Teach the Rest)

• A busy orthodontic practice 
• A team that moves quickly and expects the same 
• A culture where everyone is a leader and earns their spot daily

No experience in orthodontics? That’s okay. We train skills. We don’t train drive.

Who You Are

You’re the person who:

• Takes action without waiting for instructions
• Learns by doing, repeating, and getting better every day 
• Stays calm and steps up when things get busy 
• Helps the team without being asked 
• Takes pride in clean, organized, efficient work 
• Brings a positive, professional attitude—even under pressure

What You’ll Do

This is a hands-on role where you keep the entire clinic moving.

You will:

• Support clinical procedures chairside and behind the scenes 
• Prepare, clean, and maintain treatment areas 
• Manage sterilization flow (fast, accurate, consistent) 
• Keep the clinic stocked, organized, and running smoothly 
• Take patient photos/records with efficiency and consistency 
• Create a warm, welcoming experience for every patient 
• Step in wherever needed—because that’s what great teams do 

What We’ll Teach You

• Orthodontic systems and procedures 
• Sterilization, infection control, and OSHA standards 
• Clinical workflows and efficiency 
• Patient communication and service excellence 

Non-Negotiables

• You show up on time and ready to move
• You take ownership
• You stay productive (no standing around) 
• You accept feedback and improve quickly 
• You care about doing things the right way, not the easy way 

Who This Is Perfect For

• Someone early in their career who wants real growth, not just a job
• Hospitality or customer service professionals who thrive in fast-paced environments 
• A new or aspiring dental assistant ready to learn quickly 
• Someone who wants to be part of a high-performance, accountable team

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