Job Description

Creative Project Manager

Location: Remote US

Design Program Managers are connectors and problem solvers. By supporting the various aspects of design—from operations and process to strategy and culture—DPMs help design teams do their best work. This role will be embedded within the Discovery Design team, partnering directly with Product Design Managers to drive operational excellence, streamline workflows, and enable the team to deliver high-quality design at scale.

Responsibilities

• Program Management: Drive the planning, execution, and delivery of design programs and initiatives across the Discovery Design team, ensuring alignment with broader product and design goals.
• Operational Excellence: Develop and maintain processes, tools, and frameworks that improve team efficiency, communication, and collaboration.
• Cross-Functional Partnership: Serve as the connective tissue between design, product management, engineering, research, content strategy, and other partner teams to ensure smooth execution of design workstreams.
• Resource & Capacity Planning: Partner with the design manager to forecast resourcing needs, manage team capacity, and ensure appropriate staffing across projects.
• Roadmap & Milestone Tracking: Maintain visibility into the team's project portfolio, track progress against key milestones, and proactively identify and mitigate risks.
• Stakeholder Communication: Facilitate regular communication of team progress, priorities, and dependencies to leadership and cross-functional partners.
• Design Reviews & Critiques: Support the cadence and logistics of design reviews, critiques, and other team rituals that foster a culture of craft and collaboration.
• Team Culture & Health: Champion team culture initiatives, onboarding, offsites, team-building, and other activities that promote engagement and belonging.
• Process Improvement: Continuously identify opportunities to streamline workflows, reduce friction, and improve the overall design development process.
• Documentation & Knowledge Management: Ensure key decisions, processes, and project information are well-documented and accessible.

Minimum Qualifications

• Experience working directly with design teams in a fast-paced, cross-functional environment
• Demonstrated ability to manage multiple projects simultaneously with competing priorities
• Strong organizational and communication skills, with the ability to influence without authority
• Experience with project management tools and methodologies (e.g., Agile, Waterfall, or hybrid approaches)
• Track record of building and improving operational processes

Preferred Qualifications

• Experience in design operations or supporting product design teams at a technology company
• Familiarity with design tools and workflows

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