Call Center Representative Job at Urrly, United States

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  • Urrly
  • United States

Job Description

Start ASAP - $20/hr - Remote Bilingual Call Center Role
  • Call Center Representative - Remote (U.S.)
  • Full-time • W-2 + benefits • Work from home

Help members get the care they need-book, confirm, and follow up on appointments.
What you'll do
• Make outbound calls to book appointments
• Take inbound calls from members
• Update scheduling systems (accurate + fast)
• Follow up on missed visits
• Escalate urgent needs

Must-haves
• 1+ year call center, scheduling, or customer service experience
• Bilingual: fluent in Spanish and English (required)
• Reliable, on-time work habits
• Must be based in the U.S.

Perks & pay
• Pay: $20/hr
• W-2 employment
• Health, dental, vision
• PTO + paid holidays
• Equipment provided

Schedule & setup
• Full-time
• Fixed schedule (set shifts)
• 100% remote (U.S. only)

Your calls make care happen-you own the first step.

You like stable hours, clear tasks, and follow-through.

At Urrly, fairness matters. We use AI to review every application against the same clear, job-related requirements-ensuring a more objective and equal opportunity hiring process for all.

Apply today and make a real impact on patient care-right from home.

Job Tags

Full time, Immediate start, Remote work, Shift work

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