Job Description

Underwriting Assistant (Associate Underwriter)

Be here. Be great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

Great American's Strategic Comp division is currently seeking an Underwriting Assistant (Associate Underwriter) to support our growing Underwriting Team. This role is on-site four days a week at the Great American Tower in Cincinnati, with the flexibility to work one day remotely. Core in office days are Tuesday–Thursday, with the fourth day determined by business needs.

Are you self-motivated, highly organized and driven by attention to detail? Do you enjoy multi-tasking and working in a fast-paced environment? Do you enjoy supporting a team and working independently? If so, this might be the right job for you!

Strategic Comp is part of Great American Insurance Group, which was established in 1872. Based in Cincinnati, Ohio, the operations of Great American Insurance Group are engaged primarily in property and casualty insurance, focusing on specialty commercial products for businesses and in the sale of annuities.

Our employees at Strategic Comp make a difference and feel appreciated for it. In fact we received 98% rating for overall job satisfaction from the participants in our last employee survey. This clearly indicates the passion and energy our staff has for our company and for the job they do!

We insure workers' compensation coverage for large companies, using our deductible program. Our service is second to none. We've found that a large majority of our customers feel the way our employees do. Our renewal retention is 90+%, meaning our customers enjoy working with us too!

The Underwriting Assistant (Associate Underwriter) will provide customer service and administrative support to the Underwriting department. This position gathers data from several sources, including the clients, on new and renewal business for the underwriting decision process. The Underwriting Assistant organizes the data and provides it to the Underwriters to help speed decision making. (The Underwriting Assistant does not perform risk selection, rejection, pricing and retention -- those tasks are performed by the Underwriter.) The Underwriting Assistant maintains effective business relationships with internal and external customers in relation to the underwriting process.

Responsibilities:

• Performs a variety of policy administration tasks in support of the business within established production and quality guidelines. Tasks may include:
• Reviews instructions from agent, underwriter, insured, broker, etc. to understand / determine what is needed to provide quotes, issuances, renewals, endorsements, Crits etc.
• Enters information on quotes, issuances, renewals, audits, endorsements and / or cancellations / reinstatements based on rules and company procedures.
• Enters rate, premium and / or policy information into appropriate systems for policy updates / issuance.
• Maintains file accuracy and completeness.
• Orders, prepares and / or updates reports (i.e., loss reports, financial reports, loss run requests, etc.) and / or legal notices (i.e., Notice of Cancellation, non-renewal notice, etc.).
• Researches and resolves and / or corrects errors and / or issues.
• Prepares, assembles and / or issues policy / endorsements and associated documentation.
• Researches and reconciles premium / billing accounting discrepancies. Responds to premium / billing questions.
• Utilizes computerized systems for research, tracking, information gathering and / or troubleshooting (i.e., Excel / Word programs, legacy systems, internal systems, third party vendor delivered systems, etc.).
• Shares and / or conveys routine information via telephone, e-mail, fax or regular mail to underwriters, agents, brokers, reinsurers and / or insureds maintaining a professional demeanor in all situations.
• Participates in other departmental processes / projects, such as changes / enhancements to forms and screens, user acceptance testing for systems and policies, and reviewing impact to current policies / practices.
• Acts as a liaison with other departments and facilitate interdepartmental communication.
• May perform other tasks including support, imaging, mail, data entry, agent contracting support and / or supply functions.
• Builds working knowledge of policies and procedures, as well as the business (including products, coverages, etc.) and organization. Complies with company and regulatory guidelines.
• Performs other duties as assigned.

Qualifications:

• Bachelor's degree is preferred
• Underwriting assistant or internship experience with an insurance carrier or agency is preferred
• Workers' Compensation or Property & Casualty lines experience is preferred

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process.

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